Selling and prospecting by phone
THE TRAINING
Practical sales and negotiation techniques and immediate application to enable the participant to act strategically in consultative sales by telephone, generate value, and avoid the price war. The participant will be able to identify the negotiation phases and the decision-making process of the buyer over the phone, to negotiate with the focus on the best possible result, making more assertive and effective prospects, in addition to reducing the costs of the sale.
DYNAMICS
During the training, a combination of presentations, discussions about concepts, videos, and structured interactive simulations (Role Play) will be used. At each stage presented, the participant will be able to put the proposed techniques into practice with specific cases of their daily routine. The discussion will take place in a very practical way since the methodology to be applied proposes this model and the trainer is an active sales professional, experiencing the model daily.
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14 videoaulas
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4 aulas presenciais;
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Exercícios práticos com feedback do tutor;
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Certificação Digital.
De 08/05/2023 à 19/06/2023
Workload
16 hours.
Target Audience
Professionals or aspirants linked to sales, purchasing, service to external or internal customers, and professional negotiators. Salespeople, bystanders, and buyers who do the telephone service.
Formats
EaD
On demand
